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Legitimate communications versus Internet scams

Phishing is when a scammer sends mail that appears to be coming from a well-known brand that actually contains malicious material or tries to persuade the recipient to disclose personal details that can be used in a scam. Some of these types of messages can contain malware that is used to hack accounts and steal passwords and financial or other personal information.

How can I tell if my Charitable Humans mail is fake?

1: An odd “From” domain

Our mail will always come from the domain charitablehumans.org, without any random letters or numbers and never from a personal account such as Yahoo or AOL.

2: Mismatched or masked links

Suspicious links are often the main giveaway of a message from a fake account. Mouse over the top of each URL in the message without actually clicking; you’ll see the actual hyperlinked address, or it may appear in a bar at the bottom or top of your screen. If the hyperlinked address does not include charitablehumans.org, the message is probably fraudulent or malicious.

3: Links contain a misleading domain name

CharitableHumans.org must be the main domain in the links. For example, the domain name mail.charitablehumans.org is a child domain of Charitable Humans because Charitable Humans appears at the end of the full domain name (on the right-hand side). On the other hand, charitablehumans.spammersdomain.com does not originate from charitablehumans.org because the reference to Charitable Humans is on the left side of the domain name.

This is a very common trick. All the links in our mail will end with charitablehumans.org.

4: The message contains poor spelling and grammar

Although many Charitable Humans petitions are started by users who may not have perfect grammar or spelling, anything coming directly from Charitable Humans should be spelled correctly and look professional, with the usual Charitable Humans branding.

5: The message asks for personal information

Charitable Humans will never send an email asking for a password, bank details, credit card number, or the answer to a security question.

6: The message contains attachments

Charitable Humans messages will very rarely have attachments. You should never open an attachment you do not trust.

7: Something just doesn’t look right

If your gut tells you something is wrong with the email, trust that instinct. You can always reach out to us using the “Contact Support” link found at the top of this page if you are unsure.

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